Clicky

SYS 106: Using Experienced Virtual Assistants To Accelerate Your Business – Interview with Richard Evans, Founder of Awaken 2 Business and VaVaVoom

  • Home
  • /
  • Blog
  • /
  • SYS 106: Using Experienced Virtual Assistants To Accelerate Your Business – Interview with Richard Evans, Founder of Awaken 2 Business and VaVaVoom

🎙 This episode’s guest is Richard Evans, founder of Awaken 2 Business. He provides various solutions and services to help entrepreneurs and SMEs. These services help take their businesses to the next level. His company, VaVaVoom, specializes in virtual assistants for small businesses. They provide skilled personnel sourced from the Philippines. This helps businesses systemize and free up their spare time.

Steve and Richard discuss the advantages of hiring VAs from the Philippines. They also discuss the common mistakes made when using a Virtual Assistant, effective communication, the importance of values in business, and security when using a VA. Richard also shared the service VaVaVoom offers and his favourite software or app in his company.

KEY TAKEAWAYS – Virtual Assistants for Small Business

  • Most Virtual Assistants from the Philippines have a good work ethic and are honest, loyal, ambitious, and willing to learn.
  • VaVaVoom has around 350 applications from Virtual Assistants per month. Of these, only 10 to 15 get through to the comprehensive training and join the team of nearly 100, so the quality of staff available is very high standard.
  • Common mistakes made when using a Virtual Assistant are not having the correct processes and software, being unfamiliar with the culture, being reluctant to delegate, not correctly identifying which tasks to delegate, and failing to monitor staff progress and tasks.
  • Communicate at the highest level possible via Zoom or a video rather than email or text, as these are not interactive enough to keep communication efficient.
  • VaVaVoom has general virtual assistants who operate with generic work and premium virtual assistants with unique skills or specialisations to offer to a business.
  • It is vital that both your staff and clients share the same values that you have in your business.
  • The right process of hiring and training a Virtual Assistant, using secure password software like LastPass, using a Virtual Private Network (VPN), and having a clear privacy policy will make it more secure for a business to use a Virtual Assistant.
  • Richard’s business gives to the charity, ‘The Purple Community Fund’, which works with child workers in The Philippines to provide food and education so they don’t have to work to support their families.
What are Virtual Assistants and How They Help Your Business

BEST MOMENTS – Virtual Assistants for Small Business

02:30 – 💬 ‘ I love the Philippines and the Filipinos. They have a really good work ethic. They’re honest. They are loyal. They’re hard-working, want to do well, and want to be part of your business. There are so many good reasons for taking people on from the Philippines.’ – Richard

03:07 – 💬‘I’ve got a big team in the Philippines doing various tasks for me. And there’s no need for me to go anywhere else because they’re just such wonderful people.’ – Richard

04:37 – 💬 ‘We recently recruited someone for ourselves internally, and we went from about 200 applicants, and we got down to 2.’ – Steve

10:26 –💬 ‘When the client isn’t doing all the stuff that we tell them to do, they wonder why it doesn’t work out for them, and that’s not fair to the VA as well because then the VA loses a client because the clients not doing their bit.’ – Richard

13:07 – 💬 ‘When you’re communicating with somebody, 7% of the communication is in the words and the language you use. 35% is in the tone of voice and 53% I in the body language.’ – Richard

28:56 –💬 ‘ Saying NO to the wrong clients has a huge positive impact on your business as opposed to saying YES to the wrong clients, which could drag the team down.’ – Steve

30:33 – 💬 ‘The impact of working with the wrong client is that you focus so much of your attention and energy on someone who’s not right that you miss far more opportunities. And it is that short-term gain for long-term pain.’ – Steve

37:51 –💬 ‘One of our core values is giving back. It’s really important that we’ve got a business with a purpose, and it’s not just about making money.’ – Richard

GUEST RESOURCES – Virtual Assistants for Small Business

Website: www.VaVaVoom.solutions

LinkedIn: https://www.linkedin.com/in/richard-evans-98441246/

Contact: https://www.richardaevans.co.uk/

VALUABLE RESOURCES

Website: www.SystemizeYourSuccess.com

Facebook Group: Facebook.com/groups/systemsandoutsourcing/

LinkedIn: LinkedIn.com/company/systemsandoutsourcing/

Instagram: Instagram.com/systems_and_outsourcing/

YouTube: YouTube.com/@drsteveday42

ABOUT THE HOST

Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners are overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

To learn more about Virtual Assistants, check out this episode:
2 Million Virtual Assistants!? Meet John Jonas, Founder of Onlinejobs.ph

You may also like:
When is the Right Time to Hire a Virtual Assistant


Tags

podcast, Systems, Virtual Assistant


Steve Day

About the Author

Since 2016, Steve has helped hundreds of business owners to systemise their businesses and outsource their work. In doing so, he has helped them regain control of their lives and create the businesses they set out to build.

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}
>