Steve details the 21 benefits of having an Operations Manual in your business.
Standard Operating Procedures are critical to systemisation and are your method to more freedom and flexibility. Even if you have an Operations Manual, check out this episode to see if there’s any way you can improve it to gain all the benefits Steve outlines.
With SOPs in place, you will reduce reliance on key individuals and retain Staff by reducing stress. Also, it increases consistency in quality and takes on less trained or experienced Staff. You simplify handover of procedures on personnel change and maintain quality and knowledge on staff absence or loss. And you can also employ them internationally and empower Staff to work independently.
By standardising the Operations Manual, you can direct your Staff to detail their procedures in a specific format. That way, you can achieve consistency in your documentation.
You will be able to delegate quickly and effectively. You’ll be free from repeated staff enquiries and have more time for essential tasks or leisure. Also, enable iterative improvement, scale up by efficiently delegating or employing more Staff, reduce onboarding time and decrease training costs.
Standardisation allows you to meet your client’s expectations reliably and reduces errors with checklists. And it also increases creativity by simplifying mundane tasks and will increase the value of your business to a potential buyer or inheritor.
To access the SYS PROCESS to create the ideal Operations Manual, click the link below:
Staff get stressed when they don’t know what they need to do. They procrastinate, and stuff takes longer because they have to try and figure too much stuff out. They end up not hitting their targets and feeling undervalued because they’re not performing at their best.
The vast majority of the questions have been asked. And because I’ve got an Operation Manual, I’ve captured those questions and the answers I’d given in the Operation Manual, so they will never be asked again.
Once you’ve documented stuff, you can get other people to do more of it. If you’ve got one area of your business that you realise a bottleneck, document it and then put more resources into it.
As somebody goes, you will see that knowledge walking out the door. Everything that is in that person’s head I’ve paid for them to get.
The Operations Manual would be doing the training for you, which is massive in reducing the opportunity cost of having to train somebody one-to-one.
ABOUT THE HOST
Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
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