SYS 177: How I Stopped Being a Bottleneck in My Own Business: A Guide to Freedom and Growth

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🎙 This episode discusses the challenges small business owners face. Due to their involvement in all decision-making processes, they act as the bottlenecks in their businesses.

Steve Day shares his experience of transitioning from task-based delegation to systemising processes to empower his team to work autonomously.

He provides insights on mapping out processes, setting clear timelines for decision-making, and holding oneself accountable to the same standards as the team.

KEY TAKEAWAYS – A Guide to Freedom and Growth

  • Running a small business can lead to being the bottleneck that hinders progress.
  • Delegating tasks on a task-by-task basis can be inefficient and time-consuming.
  • Systemising processes and creating guidelines can empower staff to function autonomously.
  • Formalising processes and setting strict guidelines can improve efficiency and predictability.
  • Holding oneself accountable to guidelines set for the team can lead to increased productivity and efficiency.
A Guide to Freedom and Growth

BEST MOMENTS – A Guide to Freedom and Growth

00:00 – 💬 “If, like me, you run a small business, you've no doubt experienced that feeling of being the bottleneck, of the reason your business isn't progressing as fast as it should be, or just the ball around your business's leg, so to speak.

02:36 – 💬 “The more sophisticated these systems became, the less I got involved in making things go slowly because it wasn't me they were waiting for. Because it’s already documented how things should be done without my involvement.

04:25 – 💬 “But if you had some more strict guidelines about when things would be done and when you would get that back, it would make it easier for you as the staff member to be able to plan.

13:21 – 💬 “That will allow their team to run more efficiently, more productively, get more done in a timely fashion, in a more predictable way, without being overloaded or overwhelmed because things come back at unexpected times.

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TIMESTAMPED OVERVIEW – A Guide to Freedom and Growth

00:00 Small business owners must empower staff decisively.

04:31 Setting strict guidelines is crucial for efficiency.

07:52 Formalizing processes and adherence to policies is crucial.



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Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.


Steve Day

About the Author

Since 2016, Steve has helped hundreds of business owners to systemise their businesses and outsource their work. In doing so, he has helped them regain control of their lives and create the businesses they set out to build.

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