SYS 154: From Chaos to Clarity: How Perfect Process Pipelines Transformed My Business Operations

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🎙 Dr Steve Day introduces the concept of turning process maps into actionable projects that can be delegated and managed effectively. He explains how process mapping can be used to create a reliable and consistent workflow in a business, allowing tasks to be handed over without the need for micromanagement.

Steve emphasises the importance of using standardised techniques, such as BPMN, to ensure clarity and understanding across the team. He also shares the Perfect Process Pipelines methodology, which breaks down processes into stages and incorporates chase-up loops and endpoints to streamline and manage complex workflows.


💡 Process mapping is a powerful tool that allows businesses to document and visualise their workflows in a standardised way.

💡 The Perfect Process Pipelines technique helps turn process maps into actionable projects that can be delegated and managed effectively.

💡 By breaking up processes into stages and using task management apps, businesses can easily track progress, identify bottlenecks, and allocate resources accordingly.

💡 Chase-up loops are a useful tool for managing complex follow-up processes, allowing businesses to automate and streamline communication with clients or internal team members.

💡 The endpoint feature in process mapping helps businesses track and measure the success of their processes, allowing for continuous improvement and optimisation.


00:07 – 💬 “And that is how we turn process maps into delegatable, manageable projects that mean that anybody or any team of people can do work consistently without your involvement.”

00:50 – 💬 “It allows you to get things that are currently in your head, the decisions, the timings, everything about the way your business works and get it down a way that other people can use.”

02:47 – 💬 “Ignoring this and trying just to wing it and not have a structured way of mapping out the more complex parts of your business, there’s too much to interpret, at least too much for people to do it their way, rather than doing it the right way or the best way that you know right now.”

08:20 – 💬 “Process maps allow you to map all of this type of stuff out to be able to get all of these decisions that you’re currently having in your head down in a way that other people can do them for you.”

10:12 – 💬 “Process maps give you that flexibility but also the consistency as well.”


00:00 Be aware, document, improve, and be consistent.

03:06 Process maps are critical for understanding business processes.

08:03 Outsource management for better business growth.

09:17 New methodology streamlines process mapping for organisations.

14:11 Standardized process mapping streamlines business operations and training.

15:32 Standardized BPMN process mapping for delegation.

21:13 Different stages may have multiple destinations.

24:39 Define process stages, create task manuals, and establish an overview.

26:17 Simplified chasing up process with effective loop.

30:08 Recording process endpoints and tracking outcomes is crucial.

31:56 Delegate works effectively using process pipelines. Access resources at



Perfect Process Pipelines Methodology


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Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners are overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.


Steve Day

About the Author

Since 2016, Steve has helped hundreds of business owners to systemise their businesses and outsource their work. In doing so, he has helped them regain control of their lives and create the businesses they set out to build.

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