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  • SYS 087: How Systems Increase The ROI Of Your Star Employees

How to Increase ROI of your Employees: Is the business you created to give you the lifestyle you truly deserve actually keeping you trapped? Do you live in fear of key staff leaving the organisation? Or do you feel you cannot promote people due to the void they will leave behind, so your best staff are stuck doing work beneath their skill level?

This is the reality for many business owners and was Steve’s story for over 15 years.

In this episode, Steve will explain how to get more out of your existing team. Find and promote the best employees to amplify the great work.


<img draggable=” /> Like an orchestra tied together by sheet music and a conductor, your business and your team rely on your systems and your leadership to thrive. With these working in harmony, everyone can work together to produce remarkable results.

<img draggable=” /> Identify your star players and have them document their work – they are the ones who need to write the music for your orchestra.

<img draggable=” /> This becomes the standard on which you build and improve. Use it to deliver consistent results regardless of which staff member is doing the work. In other words, always have your best practices documented and expect everyone to perform at this level.

<img draggable=” /> Before promoting someone, have them document what they do so they can delegate their jobs effectively to others without you having to train them. You can then replicate the systems that have been efficient and leave them in place, therefore, leaving no work void.

<img draggable=” /> At the start, keep it simple. Video capture and task management apps are key to effectively documenting and managing tasks.

How Systems Increase The ROI Of Your Star Employees


04:12 – <img draggable=” /> ‘Most small businesses are actually being used like an orchestra without any music whatsoever. So what we need to do is to figure out how actually to change that.’

05:10 – <img draggable=” /> ‘Yes, you want to get somewhere new, you want to progress further and quicker and faster and all the rest of it. But we’ve got a baseline; that is certainly your business right now.’

08:35 – <img draggable=” /> ‘You may also find people to document and create systems for everything, and they do. You realise these key people are surely amazing at what they do. They get it. You then go and promote them to the systems lead or the systems architect.’

12:27 – <img draggable=” /> ‘If you get stuck into the improvement stage too early, then you waste all your time on improving one process, at the cost of everything else not being systemised.’







Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s also been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners are overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

How do you Increase the ROI in your business? Share your thoughts in the comments!

If you’ve also got value out of this episode, then so will someone else you know. So please hit the share button and don’t forget to subscribe to this podcast so you don’t miss future episodes!


Outsourcing, podcast, Systems, Virtual Assistant

Steve Day

About the Author

Since 2016, Steve has helped hundreds of business owners to systemise their businesses and outsource their work. In doing so, he has helped them regain control of their lives and create the businesses they set out to build.

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